Refund & returns policy

At MIRACLE BEAUTY SKIN CARE PRODUCTS (PVT) LTD, we are committed to providing high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, our Refund & Returns Policy outlines the process for returning items and obtaining a refund.

1. Returns

All sales are final. We do not accept returns, exchanges, or offer refunds once a purchase is made. Please review your order carefully before completing your purchase.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Number of Days] days.
  • If your return is rejected, we will inform you of the reasons for rejection, and you may choose to have the product shipped back to you at your expense.

3. Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank account or payment method again.
  • Then, contact your bank or credit card company; it may take some time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at 0723832591 or WhatsApp at 0723832591

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at 0723832591 or WhatsApp at 0723832591. We will provide instructions on how to return the defective item and receive a replacement.

5. Shipping Costs

You will be responsible for paying your own shipping costs for returning your item unless the return is due to a mistake on our part (e.g., you received the wrong item or a defective product). Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping (if paid by MIRACLE BEAUTY SKIN CARE PRODUCTS ) will be deducted from your refund.

6. Contact Information

If you have any questions about our Refund & Returns Policy, please contact us:

MIRACLE BEAUTY SKIN CARE PRODUCTS (PVT) LTD

No 279/B bulugahathenna Akurana 
Contact Numbers: 072 383 2591
WhatsApp: 0723832591
Email: info@miraclebeauty.lk